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DTSTART;TZID=America/New_York:20231031T130000
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UID:21449-1698757200-1698762600@www.social-current.org
SUMMARY:Building a “How Might We?” Culture Part 2: How Design-Ready is Your Organization?
DESCRIPTION:Register				\n							\n		As a follow up to the popular webinar earlier this year\, leaders from Congreso de Latinos Unidos will share how they use human-centered design to drive performance management and quality improvement strategy\, and moreover\, why design-thinking is an essential foundation to their organizational culture. \nThis webinar will build on the concepts and tools discussed in Part 1\, including a deeper dive into: \n\nHow to assess your organization’s capacity for design thinking\nHuman-centered design’s return on investment\nThe mindset\, strategies\, and skills that encourage incremental culture shift\n\nThis 90-minute webinar will also offer an opportunity for networking and discussion. Participants will have time to reflect on their organization’s strengths and opportunities related to design thinking and will have the chance to engage in discussion related to current or potential opportunities for incorporating design and innovation culture to improve performance management. \nWatch the webinar Building a “How Might We?” Culture Part 1: Using Human-Centered Design to Strengthen Performance and Quality Management on demand.  \nTakeaways\n\nHow Congreso de Latinos Unidos applies key concepts in human-centered design to their performance and quality improvement strategies\nLearn about and practice with a tool to better understand where your organization is in its developmental trajectory related to building a culture of design and innovation\nAnalyze the impact and return on investment of shifting from a compliance culture to a culture of innovation\, considering the experience of both staff and individuals served\nConsider leadership strategies and practical design skills that can help create buy-in at your organization\n\nWho Should Participate\n\nExecutive and senior leaders\nPerformance and quality improvement professionals\nLeaders in program design and innovation\nResearch and evaluation leaders\nGrants management professionals\n\n	\n\n					\n\n										\n		\n	\n\n\n	\n				\n			\n				Presenters\n			\n		\n		\n					\n\n									\n					\n						\n															\n													\n							\n								Brendan Conlin\n								\n																	Chief Program Officer\nCongreso de Latinos Unidos \n								\n																										Biography\n									\n										\n											\n												\n													\n														\n													\n												\n												\n													\n														\n															\n																\n	                              	\n																																					\n																																			\n																	\n																		\n																			Brendan Conlin\n																																							Chief Program Officer\nCongreso de Latinos Unidos \n																																						\n																				Brendan Conlin is chief program officer (CPO) at Congreso. In this capacity\, he oversees the agency’s three programmatic divisions; Education and Workforce Services\, Healthcare Services\, Family and Housing Services\, as well as the agency’s new Innovation Manager. Since his start with Congreso in 2009 as an English as second language instructor\, Conlin has risen through the various programmatic levels of the organization\, including serving as the director of adult education and vice president of education and workforce services. \nConlin’s role as CPO is to drive Congreso’s strategic plan\, titled Mission 2 Impact\, to carry out Congreso’s mission to move clients towards economic self-sufficiency and wellbeing.  Specifically\, his work focuses on developing the infrastructure and capacity for using social innovation techniques to enhance Congreso’s services by embedding human-centered design and lean impact methods into the organization’s program design strategy. These methods help Congreso continuously analyze their 40+ programs for optimal effectiveness and client value\, empowering teams to use rapid experimentation and innovation techniques to drive measurable impact for families. \nIn addition to serving as CPO at Congreso\, he represents the organization and the needs of Congreso’s community across with city\, overseeing its partnerships with Philadelphia Works\, Inc.\, Philadelphia Youth Network\, Lenfest Foundation\, Eastern State Penitentiary\, Penn State Abington\, Harcum College\, Temple University and other leading institutions throughout the region. He is most excited about how his work can influence systems affecting youth on the cusp of leaving school and gaining access to higher education and the workforce. \nMost recently\, Conlin launched Congreso’s first homegrown\, web-based human-centered design toolkit within the agency and looks forward to continuing to optimize service delivery for Congreso’s clients\, employees and community. \n																			\n																		\n																	\n																\n															\n														\n													\n												\n											\n										\n									\n								\n							\n						\n					\n\n									\n					\n						\n															\n													\n							\n								Jamie Hughes\n								\n																	Vice President of Programmatic Development\nCongreso de Latinos Unidos \n								\n																										Biography\n									\n										\n											\n												\n													\n														\n													\n												\n												\n													\n														\n															\n																\n	                              	\n																																					\n																																			\n																	\n																		\n																			Jamie Hughes\n																																							Vice President of Programmatic Development\nCongreso de Latinos Unidos \n																																						\n																				Jamie Hughes is Congreso’s vice president of programmatic development. In this role\, she oversees Congreso’s grants team and grantwriting efforts\, as well as works closely with agency leadership on mission to impact projects and vision to drive Congreso’s growth strategy. Hughes also works closely with Congreso’s administrative teams to maximize agency operations and systems for efficiency\, including budgeting and contract management. \nHughes started at Congreso as an AmeriCorps VISTA member in the education and workforce services division\, working with the adult education department to expand GED and English as a second language classes and testing programs. Since that initial role\, she has served as education and workforce services division manager and most recently director of programmatic development to support the agency in a variety of programmatic and administrative capacities. \nPrior to working at Congreso\, Hughes worked for a nonprofit community development organization in the Dominican Republic for several years\, working with communities across the country in education\, health\, and water system projects. She holds a BA in Spanish and Latin American Studies from American University in Washington DC\, as well as certificates for Spanish and medical Spanish translation.
URL:https://www.social-current.org/event/building-a-how-might-we-culture-part-2-how-design-ready-is-your-organization/
CATEGORIES:Webinar
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