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SUMMARY:Root Cause Analysis Tools for Effective Quality Improvement
DESCRIPTION:Register				\n							\n		Join Social Current Strategic Industry Partner CCNY\, Inc. for a tactical “how to” for root cause analysis tools that will produce productive and positive quality improvement projects. \nIn this webinar\, your team will learn the mechanics of process improvement\, specifically conducting a root cause analysis and applying tools and techniques. A root cause analysis (RCA) is a systematic approach to understanding the causes of an adverse event and identifying system flaws that can be corrected to prevent the error from happening again. \nWhen utilizing a team approach to problem solving\, there are often many opinions as to the problem’s root cause. CCNY will introduce you to the tools you can use to identify root causes that lead to more effective Plan/Do/Study/Act projects. The tools covered in this webinar will be: \n\nDriver Diagrams\nProcess Mapping\nFishbone Analysis\n5 Whys\n\nTakeaways\n\nExplore the type of organizational (QI) culture it takes to support RCA\nLearn how to operationalize the tools (Driver Diagrams\, Process Mapping\, Fishbone Analysis\, 5 Whys)\nIdentify how to leverage a root cause analysis to kick off a Plan/Do/Study/Act project\n\nWho Should Participate\nAnyone responsible for organizational outcomes in quality \n  \n	\n\n					\n\n										\n		\n	\n\n\n	\n		\n					\n\n									\n					\n						\n															\n													\n							\n								Christa Foschio-Bebak\, JD\, MSW\n								\n																	Director of Quality Improvement & Training\nCCNY \n								\n																										Biography\n									\n										\n											\n												\n													\n														\n													\n												\n												\n													\n														\n															\n																\n	                              	\n																																					\n																																			\n																	\n																		\n																			Christa Foschio-Bebak\, JD\, MSW\n																																							Director of Quality Improvement & Training\nCCNY \n																																						\n																				Christa Foschio-Bebak is director of quality improvement with CCNY. In this role\, Christa manages quality improvement projects in all aspects of QI planning\, including development and implementation. \nPrior to starting at CCNY\, Christa spent five years as the Child Welfare Court Improvement Project Liaison for the Family Courts in the 8th Judicial District\, implementing child welfare improvement initiatives across the eight counties in Western New York. In addition\, Christa was employed with Catholic Charities of WNY\, working with their court-related programs\, specifically as a child permanency mediator from 2001-2003. \nChrista’s varied background in coordinating cross-system reform in both behavioral health and child welfare systems provides the perfect foundation for leading quality improvement efforts across organizations. \nChrista graduated from the University at Buffalo School of Law and Social Work with her dual-degree – juris doctor and master’s in social work – in 2001.
URL:https://www.social-current.org/event/root-cause-analysis-tools-for-effective-quality-improvement/
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