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SUMMARY:The QI Gambit: Tools and Strategies for Engaging\, Training\, and Supporting Staff
DESCRIPTION:Register				\n							\n		An organization’s quality improvement (QI) efforts require continuous nurturing in the form of training\, support\, and encouragement for staff. During this webinar\, participants will gain new tools and strategies for engaging staff and build capacity related to QI. \nThis session will cover how to form and onboard program staff to the QI process; share practical tools for training and engaging QI teams; and offer strategies for building staff capacity in QI at all levels. Whether you are launching a new QI process or looking to revitalize current efforts\, you will take away a variety of new ideas and a toolbox of resources to boost QI at your organization. \nAbout the Performance Excellence SPARK Exchange\nThis SPARK Exchange (formerly the Performance Excellence APEX) connects professionals who have primary responsibilities for the performance excellence activities of their organizations and provides them with tactical tools\, content\, shared experience\, and advice. The Performance Excellence SPARK Exchange further assists group members in designing effective and evidence-based practices\, achieving program goals\, increasing client satisfaction\, and creating positive client outcomes. \nLearn more about promoting a data-driven culture in human services in which all stakeholders are included in the work of performance excellence in the on-demand webinar\, Creating a Culture of Performance Excellence. \nLearn more about SPARK Exchanges online\, and gain access to all of our groups for your staff by purchasing a Social Current Engagement Package. \nTakeaways\n\nHow to form and onboard program staff to a quality improvement process\nParticipants will gain practical tools and creative ideas for training staff in QI principles\nParticipants will feel increased confidence in engaging staff in QI\nParticipants will walk out with a toolbox of ideas and strategies for building capacity in QI at their organizations\n\nWho Should Participate\nThis webinar is relevant for professionals across the human services ecosystem\, including those working in the private nonprofit sector\, public sector\, public policy\, or other systems interested in starting or re-energizing their QI systems and how to creatively build capacity and engage staff in the QI processes. \n\nQuality improvement/data/research staff\nExecutives and directors\nManagers and supervisors\nFunders\nProgram staff\n\n	\n\n					\n\n										\n		\n	\n\n\n	\n				\n			\n				Presenter\n			\n		\n		\n					\n\n									\n					\n						\n															\n													\n							\n								Melissa Curtis\n								\n																	Manager of Performance and Quality Improvement\nLawrence Hall \n								\n																										Biography\n									\n										\n											\n												\n													\n														\n													\n												\n												\n													\n														\n															\n																\n	                              	\n																																					\n																																			\n																	\n																		\n																			Melissa Curtis\n																																							Manager of Performance and Quality Improvement\nLawrence Hall \n																																						\n																				Melissa Curtis received her Bachelor of Fine Arts in painting from the University of Illinois at Urbana-Champaign. She worked for over three years at Alden Town Manor\, a nursing and rehabilitation center where she was introduced to the concept of quality assurance. \nIn 1999\, Curtis joined Lawrence Hall to assist in launching a new team-based approach to implementing a continuous quality improvement (CQI) model. She has been leading the CQI process at Lawrence Hall since 2004. Curtis supports and meets with all of the organization’s QI teams; systematically collects\, aggregates\, analyzes\, and communicates data; develops data collection tools\, databases\, dashboards\, and reports; provides training and capacity building in CQI concepts with organization staff; is the lead coordinator for the COA Accreditation process; and has created visual PQI reports for Lawrence Hall.
URL:https://www.social-current.org/event/the-qi-gambit-tools-and-strategies-for-engaging-training-and-supporting-staff/
CATEGORIES:Webinar
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