BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Social Current - ECPv6.15.20//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Social Current X-ORIGINAL-URL:https://www.social-current.org X-WR-CALDESC:Events for Social Current REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20260129T130000 DTEND;TZID=America/New_York:20260129T140000 DTSTAMP:20260410T181033 CREATED:20251223T153647Z LAST-MODIFIED:20260105T172253Z UID:10000574-1769691600-1769695200@www.social-current.org SUMMARY:Data Governance in Action: Brightpoint’s Journey to a Unified Program Data Map DESCRIPTION:Register \n \n Human services often struggle with a deceptively simple question: How many programs do we actually have? At Brightpoint\, different teams\, systems\, and departments previously used different names and definitions for the same programs\, making enterprise reporting slow\, inconsistent\, and difficult to trust. In addition\, program staff\, finance\, quality improvement\, HR\, and IT all viewed “programs” through different lenses\, with no shared language to connect financial\, operational\, quality\, and impact data.   \nThis webinar will introduce Brightpoint’s Program Data Model\, which helped to overcome these challenges. This organization-wide framework was designed to create a single\, authoritative source of truth for program data and to strengthen enterprise data governance.  \nBrightpoint leaders will walk through why the Program Data Model was created\, what it took to build it\, and how it is maintained as a living asset. Participants will learn how Brightpoint established a standardized\, multilevel structure that aligns service areas\, service lines\, and program definitions across operational\, financial\, and reporting needs. The discussion will highlight the cross-department collaboration required to reconcile multiple systems\, align historically inconsistent language\, and apply governance rules for adding\, changing\, or retiring programs over time.  \nFinally\, the webinar will show how Brightpoint uses its Program Data Model today—from enterprise dashboards and quality reporting to internal planning\, service directories\, and external communications. Speakers will share practical lessons learned\, common pitfalls\, and concrete tips for other organizations considering a similar effort. Participants will leave with a clearer understanding of how a well-governed program data model can improve reporting accuracy\, support better decision making\, and create a shared data foundation across the entire organization.  \nTakeaways\n\nThe importance and uses of a data map\nHow to start the process and create a data map\nHow to maintain a data map over time\nDiscuss the importance of cross-department collaboration\n\nWho Should Participate\n\nExecutive leaders\nProgram leaders\nQuality improvement\, data\, and performance professionals\nAdministrative staff (finance\, IT\, HR\, etc.)\n\n \n\n \n\n \n \n \n\n\n \n \n \n\n \n \n \n \n \n \n Nicole Johns\n \n Vice President of Quality Improvement \nBrightpoint \n \n Biography\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Nicole Johns\n Vice President of Quality Improvement \nBrightpoint \n \n Nicole Johns is the vice president of quality improvement at Brightpoint\, where she has spent more than 32 years supporting the organization’s mission and growth. While most of her career has been rooted in quality improvement\, her work spans program evaluation\, risk management\, and the design of systems that promote compliance\, quality\, and impact.  \nShe began her career as a family counselor and later served as a program supervisor\, grounding her leadership in strong clinical practice and a trauma-informed\, person-centered approach to service delivery. Throughout her tenure\, Nicole has also supported professional development and leadership growth\, with a focus on reflective practice\, continuous learning\, and building organizational capacity for meaningful\, sustainable improvement.   \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n Ellen Ross\, LCSW\n \n Director of Quality Improvement \nBrightpoint \n \n Biography\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ellen Ross\, LCSW\n Director of Quality Improvement \nBrightpoint \n \n Ellen Ross\, LCSW\, serves as the director of quality improvement at Brightpoint\, where she provides organization-wide support for data governance\, compliance\, and continuous quality improvement. For most of her 15-year career\, Ellen worked directly with youth in care and their families\, developing a deep understanding of providing human services within the child welfare system. Before stepping into her current leadership role\, she served as a quality improvement specialist supporting mental health and wellness programs\, Medicaid-funded services\, and home visiting programs. Ellen’s work is grounded in her commitment to equity and inclusion\, values that shape how she approaches systems change and organizational improvement.  URL:https://www.social-current.org/event/data-governance-in-action-brightpoints-journey-to-a-unified-program-data-map/ ATTACH;FMTTYPE=image/png:https://www.social-current.org/wp-content/uploads/2025/12/Org-Excellence_Data_1.png END:VEVENT END:VCALENDAR