2022 Edition

Program Administration (CA-PRG) 6: Personnel Training for Intellectual and Developmental Disabilities Services

Personnel who provide direct services to people with intellectual and developmental disabilities are trained and able to provide services, supports, and other forms of direct assistance.
NA The organization does not provide any programs or services to persons with intellectual and developmental disabilities.

NA The organization is implementing the standards for Intellectual and Developmental Disabilities Services (CA-IDDS).

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VIEW THE STANDARDS

Purpose

Service delivery practices guide the administration of safe, effective programs that respect personal dignity and self-determination.
1
The organization's practices fully meet the standard, as indicated by full implementation of the practices outlined in the CA-PRG 6 Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the CA-PRG 6 Practice standards.
3
Practice requires significant improvement, as noted in the ratings for the CA-PRG 6 Practice standards.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the CA-PRG 6 Practice standards.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Table of contents of training curricula
  • Training curricula
  • Documentation tracking staff completion of required training
  • Interviews may include:
    1. Relevant personnel

 

CA-PRG 6.01

Direct service personnel are trained on, or demonstrate competency in:
  1. communication techniques;
  2. de-escalation techniques for individuals with intellectual and developmental disabilities; and
  3. implementing the principles of self-determination and inclusion.
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g.,
  • The curriculum related to one of the elements is not fully developed or lacks depth; or
  • A few personnel have not been trained.
3
Practice requires significant improvement; e.g.,
  • The curriculum related to two of the elements is not fully developed or lacks depth; or
  • Training does not address one of the elements at all; or
  • A significant number of staff have not been trained.
4
Implementation of the standard is minimal or there is no evidence of implementation at all.

 

CA-PRG 6.02

Direct service personnel are trained on, or demonstrate competency in, the following topics as appropriate to the service and needs of persons served:
  1. assisted dining techniques and good nutrition;
  2. lifting and transfer techniques;
  3. safe transportation techniques;
  4. health related supports;
  5. use of assistive technology; and
  6. teaching ADLs.
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g.,
  • The curriculum related to one of the elements is not fully developed or lacks depth; or
  • A few personnel have not been trained.
3
Practice requires significant improvement; e.g.,
  • The curriculum related to two of the elements is not fully developed or lacks depth; or
  • Training does not address one of the elements at all; or
  • A significant number of staff have not been trained.
4
Implementation of the standard is minimal or there is no evidence of implementation at all.

 
Fundamental Practice

CA-PRG 6.03

Direct service personnel are trained and evaluated on the restrictive interventions identified in the treatment plan prior to working with the individual and annually thereafter including:
  1. the parameters under which interventions may be used;
  2. the proper and safe use of chosen interventions; and
  3. the potential for re-traumatization.
NA The organization does not permit the use of restrictive interventions as part of behaviour management.
Examples: Restrictive interventions are those that limit physical movement, diminish sensory experience, restrict personal freedoms, or cause personal discomfort.
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g.,
  • Procedures, that include well delineated treatments and interventions, guide practices that are basically appropriate to the intent and elements of the standard, but one of the elements needs strengthening; or
  • Documentation related to use of interventions needs minor improvement.
3
Practice requires significant improvement; e.g.,
  • Procedures need strengthening for two of the elements; and/or
  • Documentation needs significant improvement.
4
Implementation of the standard is minimal or there is no evidence of implementation at all; e.g.,
  • In a few instances one of the standard's elements was not implemented; or
  • Use of interventions is not documented.