2022 Edition

Workforce Development and Support Services (CA-WDS) 3: Community Partnerships

The organization creates partnerships with local employers, community service providers, and educational institutions to provide workforce development services that are appropriate, accessible, coordinated, and comprehensive.

Currently viewing: WORKFORCE DEVELOPMENT AND SUPPORT SERVICES (CA-WDS)

VIEW THE STANDARDS

Purpose

Job seekers who receive workforce development, support, and financial asset building services achieve increased economic self-sufficiency.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
No Self-Study Evidence
  • Documentation of regular contact and collaboration with relevant systems, providers, and employers from the previous six months
  • Community resource and referral list including community services and potential employers
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Community partners/employers

 

CA-WDS 3.01

Program managers and supervisors facilitate regular contact and collaboration with relevant systems and government agencies including, but not limited to:
  1. the criminal and youth justice systems;
  2. health and mental health care providers;
  3. educational institutions; and
  4. the local housing authority.
Examples: Methods that the organization may use to facilitate regular contact among its community partners include:
  1. virtual networking;
  2. email/phone; 
  3. co-location;
  4. satellite locations or roving vans; and
  5. referral or formal contracting.

 

CA-WDS 3.02

The organization develops and maintains a working relationship with employers in the community identified as being in need of trained workers and able to offer opportunities for career advancement.

 

CA-WDS 3.03

The organization maintains a comprehensive list of community service providers and potential employers that is accessible to direct service personnel.