2022 Edition

Youth Custody Services (CA-YCS) 12: Workforce Development Services

Youth are helped to develop the knowledge, skills, and attitudes needed to find and keep jobs, and achieve long-term economic self-sufficiency.


When the organization serves youth of different ages, it may not be appropriate to engage younger youth in workforce development services.
NA The organization serves only younger youth for whom workforce development services are not appropriate.

NA The organization provides only remand services.




Youth Custody Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviours, and become productive, connected, and law-abiding citizens.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Table of contents of program curricula
  • Procedures regarding community-based work experience programs
  • Policy that prohibits exploitation of youth in employment-related training or jobs
  • Program curricula
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Youth served and their families
  • Review case records


CA-YCS 12.01

Youth are helped to improve skills related to the job search, including resume writing, completing job applications, and preparing for interviews.


CA-YCS 12.02

To promote job retention and advancement, workforce readiness training addresses:
  1. making decisions in the workplace;
  2. working on a team;
  3. communicating effectively with others;
  4. working with diverse groups of people;
  5. using computers; and
  6. managing finances.


CA-YCS 12.03

Youth are engaged in occupational training programs and opportunities that are:
  1. relevant to jobs existing in the areas where youth will reside after leaving custody; and
  2. appropriate to youths’ employment-related histories, skills, and interests, to the extent possible and appropriate.


CA-YCS 12.04

The organization is knowledgeable about labor market conditions and courses are modified, as necessary, to ensure that training programs meet the needs of potential employers and are appropriate to the skill level of youth.


CA-YCS 12.05

When youth have opportunities to participate in comunity-based work experience programs, the organization follows up with both employers and youth to assess the appropriateness of placements and address any emerging issues.
NA Youth do not participate in community-based work experience programs.


CA-YCS 12.06

Policy prohibits exploitation of youth in employment-related training or gainful employment.