Shifting Mindsets, Shaping Futures

This case study highlights the powerful transformation underway at Children & Families First Delaware (CFF). Through the strategic use of the Intercultural Development Inventory® (IDI®) and support from Social Current, CFF has strengthened its internal culture, deepened its equity work, and enhanced its ability to serve its communities.

It offers an inside look at how the organization is leveraging data, partnership, and intentional practice to drive meaningful change, as well as how other organizations can do the same.

Through partnership with Social Current, CFF launched a multiphase implementation of the IDI®, a research-backed tool that assesses and supports intercultural competence across staff and teams.

With Social Current’s coaching, facilitation, and strategic guidance, CFF has:

• Expanded IDI® participation across leadership, aspiring leaders, and staff
• Developed individual and organizational action plans
• Updated human resources and civic engagement policies to be more culturally responsive
• Increased staff engagement
• Enhanced accessibility with materials translated into Spanish and Haitian Creole
• Gained national visibility, including presentations at SPARK and involvement in equity coalitions

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Shifting Mindsets, Shaping Futures: Using a Proven Assessment Tool to Build an Interculturally Competent Organization

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