The Social Current Senior Director of Government Affairs should possess significant political acumen and be perceived as an influential consensus-maker. The ideal candidate should have or be able to establish personal relationships with bipartisan, bicameral Members of Congress and their staffs. The Senior Director should also have or be able to develop strong contacts with relevant committees (e.g., Judiciary, Commerce, Ways & Means, Finance, etc.), Congressional Caucuses, and federal agencies (e.g., HHS). The Senior Director will use these contacts to help implement Social Current’s Public Policy agenda for successfully achieving specific legislative results in Washington.

The purpose of this role is to represent Social Current, its leadership, and the network to the US Congress, the federal regulatory agencies, and applicable state governments. This individual represents the particular interests and concerns of the human services social sector before legislators, policy makers, standards bodies, and the sector.

The Senior Director of Government Affairs will be based in Washington, D.C., and will work with the Chief Executive Officer and Senior Vice Presidents to drive Social Current’s Public Policy agenda and strategy. The Senior Director will work with leadership across Social Current to provide public policy counsel on a variety of issues and will be the day-to-day liaison between Congress and Social Current. The individual will drive communications with Social Current and the network regarding the status of legislation and regulatory actions vital to their interests.

The Senior Director will coordinate activities and partnerships with those who are advocating for the network and will work with other organizations and coalitions in Washington which have aligned goals and businesses.

Essential Duties and Responsibilities

• Co-create, influence, and implement the Social Current legislative policy agenda.
• Quickly grasp, assess, prioritize, and address the policy-related issues facing Social Current and the network.
• Understand the Congressional legislative process including the roles and decision points in the Senate, House, Federal agencies, White House, and national political party committees, in order to advance the Social Current public policy agenda.
• Assess the impact or value of pending regulatory or legislative measures.
• Work directly with Members and staff on key Congressional legislation.
• Gather, analyze, and interpret environmental, market, and network data to accelerate the Social Current public policy agenda.
• Lead or co-lead development of, and contribute content to policy positions, issue briefs, letters to Congress, calls to action, etc.
• Draft legislation that supports primary goals and objectives of the network and supports the advancement of the sector.
• Recommend positions on issues and suggest changes in strategies as the legislative and regulatory processes unfold.
• Persuasively communicate complex concepts and programs across staff, the Social Current network, across the sector, and at the highest level of government and business.
• Identify and influence the key policy makers, develop, and maintain relationships with key people and organizations.
• Understand trends and developments in the markets; identify key levers to capitalize on opportunities and/or minimize downside exposure.
• Possess strong technical policy knowledge; able to draft a holistic picture of the overall activities and policy as they relate to human services.
• Work collaboratively with national partners to deliver successful outcomes, as well as work and engage with a diverse range of stakeholders around potentially ambiguous objectives.
• Develop and control department operating budget.
• Supervise staff and interns assigned to the government relations team

Supervisory Responsibilities

Provide direct supervision to Government Affairs staff and interns, which includes establishing performance goals, providing regular supervision, and coaching, establishing, and supporting a professional development plan, and providing regular performance feedback informally and through annual performance review process.

Education and Experience

Bachelor or master’s degree in social sciences, public health, public policy, public administration, business administration; 5-10 years related experience and/or training; or equivalent combination of education and experience.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5-10 years of government strategy/policy experience, or in related fields.
• Strong budget planning and management capabilities.
• Expertise in creating and developing bill language and government policy positions.
• Experience working with human serving nonprofits with understanding of nonprofit structure, operations, and culture.
• Passion for advancing the capacity and influence of the nonprofit sector.
• Skilled at partnership cultivation and management; highly collaborative with ability to influence and engage coworkers and partners outside of formal levels of authority.
• Excellent communication skills, including strong writing skills and spoken communication skills; highly skilled public speaker and presenter and effective written communicator for diverse audiences and formats.
• Excellent analytical skills necessary to review issues, resolve conflict, and provide solutions.
• Results driven team manager, able to motivate high levels of performance and deliver coaching and guidance that delivers high levels of employee results, satisfaction, and engagement.
• Highly skilled in Microsoft suite of programs; experience with CRM software, SharePoint; web conferencing and online listserv tools preferred.
• Extremely adaptable – responds effectively to changes in situation or information.

Travel Expectations

Travel is expected; approximately 20 days a year.

Salary and Benefits

This position will offer an annual salary based on standard work hours of 35 hours per week. The salary range for this position is $115,000 to $125,000. Social Current offers a generous paid time off plan (PTO); medical, dental, vision, and life insurance benefits; and a 401(k) retirement plan.

How to Apply for this Position

Send a resume and cover letter to Social Current via email, and note the title of the position in the email subject line. No phone calls please.

Social Current is an equal opportunity employer. All applicants for employment to this position represented by this job posting will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The Data Science Manager, reporting to the Senior Director Client-Facing Applications and Data Insights, is responsible for enabling the strategic vision of data services for Social Current and managing the day-to-day operations of the Data Insights team. The ideal candidate is data-driven, analytical, a problem solver, and has a keen desire to leverage performance measurement to improve business operations.

The Data Science Manager leads the design, development, and implementation of critical data-driven service and product initiatives, champions the employment of data across the organization, and contributes data insights to aid in strategic decision-making. They provide leadership in the design of data warehousing, analytics, and reporting, as well as user-centered design and user experience. The role calls for an innovative individual with strong data management aptitude, ability to communicate and work effectively in a cross-functional environment, and desire to continuously learn and improve methodology and design.

Essential Duties and Responsibilities

• Champion the exploration and application of data in support of Social Current’s culture, mission, and values.
• Lead the work and strategy of the Data Insights team to support the full spectrum of reporting and analytics requirements in keeping with Social Current’s growth.
• Direct the efforts of the Research Specialist, establish performance goals, and monitor the timely delivery of project commitments.
• Deliver on institutional priorities – including data benchmarking, quality assurance, performance measurement, and analytics initiatives.
• Investigate and interpret enterprise information needs, anticipate opportunities, and provide expertise and tailored actionable insights to answer critical business questions based on a strong understanding of business processes, drivers, and priorities.
• Collaborate closely with stakeholders throughout the organization to cultivate alignment on strategy, goals, and objectives, and help teams to make data-driven decisions.
• Lead the benchmarking initiative, including design, implementation, technical design, user experience, customer support, evaluation, and presentation.
• Conduct research and analysis projects and prepare reports, white papers, and other materials.
• Generate and present absorbing information visuals, presentations, and documents for consumption by non-technical audiences; speaks succinctly about interpretation and recommendations.
• Recommend improvements to data structure and data quality, develop Social Current’s Data Governance Policies, implement professional guidelines and procedures, and share best practices across Social Current.
• Monitor uniform data collection compliance and quality across the organization.
• Design and deliver data self-service capabilities for internal and external stakeholders.
• Serve as primary point of contact for data and research requests.

Education and Experience

• Master’s degree required; concentrations in behavioral or social sciences preferred.
• 5+ years overall experience in data reporting and analytics, required; 1-2 years field specific knowledge, preferred.
• 3+ years of demonstrated experience in relational database systems and other technologies required; experience with Salesforce CRM administration preferred.

Skills, Knowledge, and Abilities

• Knowledge of and experience with the social service field.
• Ability to translate complex data into clear, data-driven stories, and actionable insights.
• Excellent written and verbal business communication and presentation skills.
• Strong analytical background with a proven track record demonstrating an aptitude to compile data in comprehensive. reports, analyze trends and make fact-based recommendations.
• Excellent project management, analytical, and problem-solving skills.
• Ability to work autonomously, multitask multiple projects with competing deadlines, prioritize effectively and meet target deadlines.
• High standards for quality of all work products. High attention to detail and integrity for data quality.
• Commitment to lead initiatives across a diverse, geographically dispersed, multicultural environment.
• Exceptional command of Microsoft Excel required (Pivot Tables, charts, and advanced formulas like index/match and array formulas); high level of proficiency in all Microsoft Office applications preferred.
• Experience with Business Intelligence (BI) tools (i.e., Power BI, Tableau, etc.).
• Knowledge of up-to-date data visualization best practices and tools.
• Knowledge of statistical reporting tools (e.g., SPSS, R), preferred.

Travel Expectations

Travel is not expected.

Salary and Benefits

This position will offer an annual salary based on standard work hours of 35 hours per week. The salary range for this position is $90,000 to $100,000. Social Current offers a generous paid time off plan (PTO); medical, dental, vision, and life insurance benefits; and a 401(k) retirement plan.

How to Apply for this Position

Send a resume and cover letter to Social Current via email, and note the title of the position in the email subject line. No phone calls please.

Social Current is an equal opportunity employer. All applicants for employment to this position represented by this job posting will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The Accreditation Coordinator brings value to Social Current with a background in human and social services and has a commitment to improve the lives of individuals and families. The Accreditation Coordinator works closely with human service organizations seeking accreditation as their single point of contact, providing valuable insight, support, and technical assistance ensuring organizations successfully navigate through Social Current Standards and the accreditation process. This role facilitates the various stages of accreditation, such as intake, self-study, site visit/review and post-site visit reviews while working with the Site Visit Review Teams to ensure consistency and excellent customer service throughout the entire accreditation process.

Essential Duties and Responsibilities

• Facilitating the accreditation process for organizations by providing valuable insight, standards interpretations, and technical assistance
• Assessing an organization’s administrative operations and services and assign standards
• Proactively engaging organizations to ensure that they achieve their accreditation milestones
• Reviewing organizational/programmatic policies, procedures, and other documentation to assess implementation of standards and assessing the organizations readiness towards achieving COA Accreditation
• Identifying potential challenges; and working with organizations to access additional resources, and providing ideas and support on how to demonstrate implementation of the standards
• Offering professional subject matter expertise to provide training and technical assistance to support the assigned work
• Staying current with emerging trends, best practices, legislative activity, and service delivery uniqueness for assigned responsibilities
• Collaborating with colleagues to provide consultation and technical assistance to Review Teams, to ensure each Team has the information and resources necessary to complete the accreditation process
• Participating in cross departmental meetings
• Collaborating with colleagues to provide feedback regarding volunteers with performance concerns
• Developing and maintaining a strong understanding of COA Accreditation standards, rating system and decision-making processes
• Evaluating site visit/reviews and ratings, work collaboratively with staff and volunteers (Review Teams and Commissioners) to clarify ratings and develop recommendations
• Synthesizing and analyzing complex information to complete and communicate recommendations and decisions to organizations/programs and volunteers
• Evaluating organization/program responses and other documents (e.g.: policies and procedures, etc.) to assess implementation of standards and assess the organization’s readiness to go before the Accreditation Commission
• Answering questions from organizations about general standards questions, the Final Accreditation Report, and questions on preparing for reaccreditation
• Maintaining accurate and up-to-date information in the data management system, including contributing to the collection, recording, and integrity of data to ensure accurate reporting and analysis of accreditation processes, dashboard measures, and monthly statistics; and provides reports, as requested
• Working collaboratively with colleagues in various departments to ensure a smooth and positive accreditation experience for the organization and volunteers who conduct the reviews
• Proactively identifying and developing efficient methods to support the work of the Accreditation Operations and initiate opportunities to improve other processes
• Representing Accreditation Operations and Social Current on committees and work groups with internal or external stakeholders, as assigned

Education and Experience

• Master’s in human service field and three (3) years of related work experience, or bachelor’s degree level with five (5) years of demonstrated experience in the human services/social services field
• Experience in direct care services, preferred
• Experience with/knowledge of accreditation standards/processes, preferred

Qualifications

• Practices reflect Social Current’s mission and is responsible, flexible, reliable, and dependable
• Demonstrates a commitment to high quality and responsive service
• Proactively identifies opportunities and takes action to improve operations
• Offers and accepts constructive feedback
• Contributes to the development of new ideas and takes initiative
• Actively engages in problem solving; responds to complaints;  seeks resolution of conflicts
• Is organized, efficient, and effective; sets goals for work tasks; identifies priority issues; meets productivity standards
• Works collaboratively with others to encourage and support the accomplishment of goals/tasks
• Provides exemplary customer service to all stakeholders; interactions are timely, responsive, and courteous
• Shows respect for each person’s individuality and preferences, and the cultural/ethnic diversity of stakeholders
• Demonstrates a commitment to learning and improvement; pursues activities to enhance personal and professional growth for self and others
• Protects the confidentiality and the information/documentation obtained by nature of our work

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Travel Expectations

Travel is expected; approximately 10 days a year.

Salary and Benefits

This position will offer an annual salary based on standard work hours of 35 hours per week. The salary range for this position is $55,800 to $60,000. Social Current offers a generous paid time off plan (PTO); medical, dental, vision, and life insurance benefits; and a 401(k) retirement plan.

How to Apply for this Position

Send a resume and cover letter to Social Current via email, and note the title of the position in the email subject line. No phone calls please.

Social Current is an equal opportunity employer. All applicants for employment to this position represented by this job posting will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.