COA Accreditation

COA Accreditation Volunteer Spotlight: Tiffany Rexrode

Social Current logo Social Current
February 29, 2024

Through COA Accreditation, a service of Social Current, we seek to empower organizations to implement best practice standards to improve service delivery and achieve better outcomes for individuals and communities. COA Accreditation provides a framework to help organizations manage resources, incorporate best practices, and strive for continuous improvement.

We believe there is rich expertise in our field, so we ground the COA Accreditation process in our human and social services community. Our volunteer peer reviewers conduct our site visits and finalize accreditation decisions.

We are proud to spotlight the latest Volunteer of the Quarter: Tiffany Rexrode.

About Tiffany Rexrode

Tiffany graduated from Shepherd College in 2000 with a bachelor’s in social work. In 2004, she completed her master’s in social work from the University of Maryland. She has worked in public child welfare since 2000 within two state systems, West Virginia and Maryland. She has served in many roles within public child welfare, currently as the director of the Washington County Department of Social Services (WCDSS). She also teaches as an adjunct instructor for Shepherd University and Salisbury University. She first learned about COA Accreditation during her own agency’s accreditation cycle.


What three traits define you?

I am driven, innovative, and organized.

What are your strongest beliefs about the value of COA Accreditation?

Because the standards are always adapting, COA Accreditation helps agencies to stay relevant with best practices.

What advice would you give someone interested in being a COA Accreditation volunteer?

This is a great opportunity to learn field driven best practices, visit new and interesting places, and meet wonderful colleagues – some of which become lifelong friends.

Share a memorable place, person, or experience from a site visit.

I have several treasured memories from site visits. I love to visit new places around the country. I loved South Dakota, Oregon, the Gateway Arch, and spending time in Nashville. There is always opportunity to have a nice time with team members too: random trivia nights, musical BINGO, the Grand Ole Opry, an awareness walk “A Mile in her Shoes,” escape rooms, or exploring local restaurants. Some of my best travel memories have been made on COA reviews.

What excites, surprises, and/or challenges you the most about the work you do as a COA Accreditation volunteer?

In over 40 reviews, I have always left with a new idea, a new consideration, a new philosophy, or a new opportunity that has influenced my practice. I have been able to implement several ideas in my own agency.

Learn more about how to become a peer review volunteer and apply online.

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About Social Current

Social Current is the premier partner and solutions provider to a diverse network of human and social service organizations. We offer a range of innovative solutions through COA Accreditation, consultation, impact partnerships, knowledge curation and dissemination, learning collaboratives, networking, public policy advocacy and mobilization, and trainings.