How the Human and Social Service Community Navigates COVID-19

August 20, 2020

Over the past few months, COVID-19 has forced many challenges and changes to the forefront. Our ability to meet them depends on the strength of our community.  

In that spirit, COA reached out to our Sponsoring Organizations to cover something that hasn’t been in the news as much lately: how those in the human and social service community have been navigating the pandemic. The resulting article includes a wealth of information, inspiration, and lessons learned. From how agencies navigated shifting priorities to how they formed coalitions, from how they facilitated communication to how they are advocating for change, you can read all about it here.  

We want to offer huge thanks to those who participated—the National Council for Behavioral Health, the Network of Jewish Human Service Agencies, the National Foundation for Credit Counseling, the Alliance for Strong Families and Communities, the Association of Children’s Residential Centers, Child Welfare League of America, and Children’s Home Society. It is inspiring to see that spite of all the uncertainty, many in the human and social services community have come together to continue to support those in need. After all, the most vulnerable members of society have also been the hardest hit by the ramifications of the COVID-19 pandemic. 

What have you learned in your community? What resources have been or would be helpful? What challenges still lie ahead? Share it with us here.  

Thank you for all that you do and continue to do during these challenging times. 


About COA

Founded in 1977, the Council on Accreditation (COA) is an international, independent, nonprofit organization that accredits human and social service providers. Our mission is to partner with human and social service organizations to strengthen their ability to improve the lives of the people they serve.