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Dust Off Your Logic Models to Unlock the Potential of Your PQI Process

June 15, 2023 @ 2:00 pm 3:00 pm


For anyone working within the human services ecosystem and wanting to develop better logic models, this webinar is here with expert guidance. This webinar will help participants:

  • Know which logic model type to use when monitoring the delivery of services to ensure that they are consistent with best practice principles
  • Overcome the challenges of modelling complex interventions

We will outline key considerations and provide practical strategies that can help those engaged in performance and quality improvement (PQI) work to identify and mitigate some limitations of logic models. This webinar aims to increase confidence in creating and using logic models for programs/service delivery. The presenter will expand on how a basic logic model can be used in:

  • Effective program evaluation
  • Collecting, analyzing, and providing data/results to share with stakeholders
  • Learning to continually improve programs

The presenter also will take participants through the pitfalls associated with creating a logic model, provide examples of logic models for social and human service-related programs, and show how to expand the logic models’ use in identifying outcomes and collecting and analyzing data that allow for clear results and/or continuous improvement of services. Exercises and examples that focus on the development of a simple service/program logic model to a more complex organizational logic model, including practical examples and a template for developing a logic model.


  • The differences between outcomes and outputs using real examples and best practices
  • How to use your logic model to help inform your performance and quality improvement initiatives
  • Approaches for assessing logic models
  • How to revise logic models for increased outcomes

Who Should Participate

  • Executive and senior leaders
  • Performance and quality improvement professionals
  • Leaders in program design and innovation
  • Research and evaluation leaders
  • Grants management professionals
  • Program/department directors and managers


Shannon Wichlacz, PhD

Senior Evaluation Associate