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Performance and Quality Improvement (PQI) — SOLD-OUT

April 3, 2023 @ 1:30 pm 4:30 pm EDT


This session has sold-out. Please register for our December 4th session. We will also be hosting in-person IAT and PQI trainings at SPARK 2023 on October 15th. Additional details and registration to be announced in May.

This performance and quality improvement (PQI) training is designed to help organizations pursuing COA Accreditation develop a comprehensive approach to a quality improvement process that will advance an efficient and effective service delivery system and enhance organizational capacity to deliver quality services. This training will demonstrate how quality improvement is a catalyst for successful achievement of strategic goals and program outcomes.

COA Accreditation is offered as a service of Social Current. Learn more about COA Accreditation and how to get started online.


  • What it means to be outcomes focused
  • How to develop strong outcome statements
  • How to use logic models to outline program goals and client outcomes
  • Main components of a PQI process

Who Should Participate

  • Organization primary contacts
  • Senior leaders at organizations seeking COA Accreditation
  • Other staff involved in an organization’s accreditation process

Additional 2023 COA Accreditation Trainings