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Performance and Quality Improvement (PQI) — SOLD-OUT

February 5 @ 1:30 pm 4:30 pm EST


This session has sold-out. Please visit our COA Accreditation Trainings page to view and register for future sessions. 

This performance and quality improvement (PQI) training is designed to help organizations pursuing COA Accreditation develop a comprehensive approach to a quality improvement process that will advance an efficient and effective service delivery system and enhance organizational capacity to deliver quality services. This training will demonstrate how quality improvement is a catalyst for successful achievement of strategic goals and program outcomes.

COA Accreditation is offered as a service of Social Current. Learn more about COA Accreditation and how to get started online.


  • What it means to be outcomes focused
  • How to develop strong outcome statements
  • How to use logic models to outline program goals and client outcomes
  • Main components of a PQI process

Who Should Participate

  • Organization primary contacts
  • Senior leaders at organizations seeking COA Accreditation
  • Other staff involved in an organization’s accreditation process

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