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Building a Resilient Workforce: Create Culture around Shared Values

Event Series Event Series (See All)

November 9, 2023 @ 2:00 pm 3:00 pm EST

Register for an individual webinar or full series by Aug. 14 to save. No coupon code is needed. Discounts will be applied directly to your cart at checkout.

Early bird rates:

  • $50 for one webinar (additional webinars are $65)
  • $200 for four-part series

Regular rates:

  • $65 for individual webinars
  • $235 for four-part series

You’ve heard the adage, “Culture eats strategy for breakfast.” It’s true. We need to acknowledge that if our organizational culture is unhealthy, we will struggle to get our work done. Intentionally building a positive staff culture that reflects the organization’s stated values and beliefs, and is aligned with our strategy, is the pathway to building a resilient and thriving organization.

Organizational culture is the shared values, beliefs, customs, and practices that are part of everyday life in an organization. It effects all operations within an organization. A resilient organization has a shared agreement with the employee that we work together to bring to life our stated values by realizing them in our norms, behaviors, customs, and practices.

This webinar, the third session in the Workforce Well-Being and Resilience learning series explores the ingredients of a positive staff culture, and the steps needed to achieve it. Learn strategies for bringing our organizational values into daily interactions, achieving clear and realistic boundaries and expectations, and aligning our culture and strategy to build resilience and success.

About the Webinar Series

As workforce challenges continue to hinder human services organizations, leaders are searching for concrete action steps to support staff who are emotionally and physically exhausted. Though staff often enter the field excited to make a difference, it can be difficult to keep them connected to the vision and mission of the organization.

This four-part webinar series will delve into core strategies and tactics for supporting staff, such as increasing accountability, managing conflict, nurturing relationships, embracing equity, and achieving excellence. Sessions in this series:


  • Define organizational culture
  • How to realize organizational values in daily interactions
  • How to promote boundaries and expectations that support attitudes and behaviors critical to the agency mission and staff well-being
  • Steps for aligning organizational culture and strategy

Who Should Participate

  • Executive and senior leaders
  • Middle managers
  • Human resource staff
  • Staff with responsibility for EDI

Individuals who are champions for strengthening the workforce culture, regardless of their title, will benefit. This guidance is relevant for all workforces across the human services ecosystem, including at the community, systems, government, and policy levels.


Karen Johnson

Karen Johnson

Senior Director, Change in Mind Institute
Social Current

Kelly Martin

Director, Practice Excellence
Social Current