March 2 @ 2:00 pm – 3:00 pm
CEOs of community-based organizations have always needed to be nimble, pivot quickly, and seize strategic opportunities to grow. But given the ever-shifting landscape related to the COVID-19 pandemic, changing reimbursement methodologies, transitions to integrated service delivery models, and more, chief executives are now, more than ever, facing opportunities—or the need—to scale rapidly.
Rapid growth can be the result of intentional long-term planning strategies or responses to pandemic-related or other unexpected opportunities. Regardless of the circumstance, CEOs must navigate many complex factors including acquiring capital, building infrastructure, addressing workforce needs, leveraging public policy advocacy to support efforts , navigating bureaucracy , managing boards, and developing new partnerships.
The good news is that you don’t need to figure this out alone. Join us for an intimate and engaging CEOs-only conversation about successes, failures, and lessons learned related to recent rapid scaling efforts. Social Current’s CEO SPARK Exchange invites you to be a part of this first of four CEO-only conversations in 2023.
First, we’ll hear from panelists who have recently gone through rapid growth efforts, and then we will open it up for questions, reflections, and interactive discussion among attendees.
Panelists include:
- Will Jones, president/CEO of Thompson, will share more about the organization’s intentional, as well as unplanned rapid growth over the past few years. Thompson has seen 20% growth in revenue and numbers impacted year over year for the past 4-5 years. When Jones came to Thompson 6 years ago, he closed out FY 16/17 with 8.5M in revenue on a 13.5M spend, putting the 130-year-old organization at risk of closing. He knew that scale was the only way forward. He will speak to quickly building capacity, accessing funding, handling workforce challenges, and developing organizational culture.
- Margaret Holland McDuff, CEO of Family Service of Rhode Island in Providence, will share her organization’s experiences with intentional/planful and pandemic-related growth, how she built infrastructure, gained access to capital, handled workforce challenges, and brought along her board.
- Kirsten Olson, CEO of Children & Families First in Wilmington, Delaware, who will share her organization’s experience navigating an unplanned growth opportunity, how they quickly built capacity, developed organizational culture, and brought along the board.
- Andry Sweet, President and CEO of Children’s Home Society of Florida, will share her organization’s intentional growth plan related to the scaling of their Community Partnership Schools. She will describe how they built infrastructure, navigated public policy efforts, and pursued new partnerships critical to their growth.
This 60-minute learning opportunity will be designed to start an ongoing dialogue that carries through 2023 and beyond, via our CEO SPARK Exchange discussion board, in-person opportunity at SPARK 2023, and future CEO SPARK Exchange webinars.
Staff at organizations that have purchased Social Current Engagement Packages can join SPARK Exchanges by logging into the Social Current Hub. Learn more about the SPARK Exchanges online.
Takeaways
- Three to five key strategies for successfully scaling rapidly
- Through cautionary tales, learn how to identify and navigate challenges
- Build relationships with other CEOs engaged with Social Current
- Learn more about Social Current and opportunities to engage
Who Should Participate
- This webinar is reserved for chief executives of organizations that have Engagement Packages
Moderator

Jody Levison-Johnson
President and CEO
Social Current
Panelists

Will Jones
CEO
Thompson

Margaret Holland McDuff
CEO
Family Service Rhode Island

Kirsten Olson
CEO
Children & Families First Delaware

Andry Sweet
President and CEO
Children’s Home Society of Florida
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October 13, 2022 @ 12:00 pm – 1:00 pm
The services and supports being offered through health and human service community-based organizations (CBOs) are increasingly included in health plans (MCOs, commercial insurance). These services and supports address many factors that contribute to a person’s overall well-being—including and beyond physical health. It is important that CBOs are seen as vital partners by health plans for their ability to help design, coordinate, and deliver services, as well as ensure the individuals in their communities receive holistic care that addresses the individual’s overall health and well-being.
Today, most CBOs need to work with health plans and the designated MCOs in their areas as part of their service delivery network. This webinar is designed to provide an executive overview of the changing role of health plans in the health and human service sector, so CBOs are better equipped to understand the landscape and their own role. It also will cover the organizational competencies needed to partner and participate with managed care and in the changing health plan reimbursement models.
This session is part of Social Current and OPEN MINDS’ collaboration on organizational value-based reimbursement competency assessment and preparedness.
Takeaways
- The changing role of health plans in the health and human service sector
- Organizational competencies important for partnering with health plans
- Opportunities through Social Current and OPEN MINDS to support your preparation
Who Should Participate
- Executives
- Program directors
- Quality managers
Presenter

Monica E. Oss
CEO
OPEN MINDS

Kimberly Bond
Executive Vice President
OPEN MINDS
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November 9, 2022 @ 12:00 pm – 1:30 pm
This training webinar will first explore basic media engagement techniques, including responding to media inquiries, moving to a more proactive approach to media engagement, understanding media terminology, and engaging in social media platforms.
The second half will focus on crisis communications for communications strategies geared toward child welfare organizations. It will cover common types of crises, how to prepare ahead of time, and tips for activating your crisis plan.
Takeaways
- How to effectively respond to media inquiries
- How to engage in more proactive media engagement activities with a goal of shaping media messages
- A strong understanding of the processes that guide media engagement
- A set of processes for managing crisis communications
- A set of tools that enable media engagement
Who Should Participate
- Communications directors and executives and public information officers who are tasked with responding to media inquiries and developing and implementing media strategies for their organizations, agencies, and jurisdictions.
Presenters

Jennifer Devlin
Communications Consultant
Social Current

Kasey Iranon
Senior Account Executive
RALLY

Jared Robinson
Account Executive
RALLY
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October 5, 2022 @ 12:00 pm – 1:00 pm
The services and supports being offered through health and human service community-based organizations (CBOs) are increasingly included in health plans (MCOs, commercial insurance). These services and supports address many factors that contribute to a person’s overall well-being—including and beyond physical health. It is important that CBOs are seen as vital partners by health plans for their ability to help design, coordinate, and deliver services, as well as ensure the individuals in their communities receive holistic care that addresses the individual’s overall health and well-being.
Today, most CBOs need to work with health plans and the designated MCOs in their areas as part of their service delivery network. This webinar is designed to provide an executive overview of the changing role of health plans in the health and human service sector, so CBOs are better equipped to understand the landscape and their own role. It also will cover the organizational competencies needed to partner and participate with managed care and in the changing health plan reimbursement models.
This session is part of Social Current and OPEN MINDS’ collaboration on organizational value-based reimbursement competency assessment and preparedness.
Takeaways
- The changing role of health plans in the health and human service sector
- Organizational competencies important for partnering with health plans
- Opportunities through Social Current and OPEN MINDS to support your preparation
Who Should Participate
- Executives
- Program directors
- Quality managers
Presenter

Monica E. Oss
CEO
OPEN MINDS

Kimberly Bond
Executive Vice President
OPEN MINDS
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November 11, 2021 @ 12:00 pm – 1:00 pm

To be a successful leader in today’s operating environment of rapid and unpredictable change, it’s important to strengthen personal and professional competencies. Using Social Current’s rEvolutionary™ Leadership model enables senior and executive leaders to go beyond the everyday management of programs and services to address adaptive and systems challenges for lasting change.
What makes rEvolutionary Leadership unique from other leadership development models?
rEvolutionary™ Leadership provides a deep dive into four individual capacities that are then applied to integrated and inclusive strategies that can transform organizations into high-impact innovators:
- Cognitive Capacity. The conscious, intellectual ability to anticipate, perceive, understand, and analyze environmental factors that drive the need for change.
- Emotional Capacity. The ability to emotionally process environmental factors that might lead to change and to experience the resulting empathy, passion, courage, and resolve that motivate the leader to work for change.
- Spiritual Capacity. The ability to clearly envision a better future that can be brought about through change, as well as the will to believe that achieving that future state is not only attainable but a moral obligation; it is the response to a higher calling or purpose.
- Behavioral Capacity. The ability to foresee and implement the tangible, observable, and measurable actions that will set change in motion; it is the action and management portion of leadership.
As leaders continuously invest in these capacities, they are further enabled to manage and lead meaningful change, which flows through the self, team, organization, and communities and into the larger ecosystem of leaders, teams, organizations, and communities.
- Increase understanding of the rEvolutionary Leadership Model
- How to be an inclusive leader
- Increase knowledge of adaptive leadership skillset

Undraye Howard
Senior Director and Special Advisor to the CEO for Equity, Diversity, Inclusion, and Engagement, Social Current
Tom Woll
Facilitator, Strategic Change Initiative