Group Living Services (CA-GLS) 1: Person-Centered Logic Model
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PurposeGroup Living Services allow individuals who need additional support to regain, maintain, and improve life skills and functioning in a safe, stable, community-based living arrangement.
Logic models have been implemented for all programs and the organization has identified at least two outcomes for all its programs.
- Procedures need strengthening; or
- With few exceptions, procedures are understood by staff and are being used; or
- Logic models need improvement or clarification; or
- Logic models are still under development for some of its programs, but are completed for all high-risk programs such as protective services, foster care, residential treatment, etc.; or
- At least one client outcome has been identified for all of its programs; or
- All but a few staff have been trained on use of therapeutic interventions and training is scheduled for the rest; or
- With few exceptions the policy on prohibited interventions is understood by staff, or the written policy needs minor clarification.
- Procedures and/or case record documentation need significant strengthening; or
- Procedures are not well-understood or used appropriately; or
- Logic models need significant improvement; or
- Logic models are still under development for a majority of programs; or
- A logic model has not been developed for one or more high-risk programs; or
- Outcomes have not been identified for one or more programs; or
- Several staff have not been trained on the use of therapeutic interventions; or
- There are gaps in monitoring of therapeutic interventions, as required; or
- There is no process for identifying risks associated with use of therapeutic interventions; or
- Policy on prohibited interventions does not include at least one of the required elements.
- Logic models have not been developed or implemented; or
- Outcomes have not been identified for any programs; or
- There is no written policy or procedures for the use of therapeutic interventions; or
- Procedures are clearly inadequate or not being used; or
- Documentation on therapeutic interventions is routinely incomplete and/or missing; or
- There is evidence that clients have been harmed by inappropriate or unmonitored use of therapeutic interventions.
|Self-Study Evidence||On-Site Evidence||On-Site Activities|
A program logic model, or equivalent framework, identifies:
- needs the program will address;
- available human, financial, organizational, and community resources (i.e. inputs);
- program activities intended to bring about desired results;
- program outputs (i.e. the size and scope of services delivered);
- desired outcomes (i.e. the changes you expect to see in persons served); and
- expected long-term impact on the organization, community, and/or system.
Examples: Information that may be used to inform the development of the program logic model includes, but is not limited to:
- needs assessments and periodic reassessments;
- risks assessments conducted for specific interventions; and
- the best available evidence of service effectiveness.
The logic model identifies resident outcomes in at least two of the following areas:
- change in clinical status;
- change in functional status;
- health, welfare, and safety;
- permanency of life situation;
- quality of life;
- achievement of individual service goals; and
- other outcomes as appropriate to the program or service population.
Example: Outcomes data can be disaggregated by race or ethnicity to identify and monitor disparities in service provision or effectiveness.
Examples: Common resident outcomes for recovery housing include:
- housing stability;
- decreased alcohol and illicit drug use;
- lower rates of criminal justice involvement;
- increased income;
- increased employment over time;
- improved psychological and emotional well-being;
- increased social connectedness; and
- improved family functioning.
- ensures staff are trained on therapeutic interventions prior to coming in contact with the service population;
- monitors the use and effectiveness of therapeutic interventions;
- identifies potential risks associated with therapeutic interventions and takes appropriate steps to minimize risk, when necessary; and
- discontinues an intervention immediately if it produces adverse side effects or is deemed unacceptable according to prevailing professional standards.
- corporal punishment by personnel and by parenting residents, as applicable;
- the use of aversive stimuli and/or therapies;
- interventions that involve withholding nutrition or hydration, or that inflict physical or psychological pain;
- the use of demeaning, shaming, degrading, or bullying language and activities;
- forced physical exercise to eliminate behaviours;
- unnecessarily punitive restrictions including restricting contact with family as a disciplinary action;
- unwarranted use of invasive procedures or activities as a disciplinary action;
- punitive work assignments;
- punishment by peers; and
- group punishment or discipline for individual behaviour.