Workforce Development and Support Services (CA-WDS) 4: Assessment-Based Employment Planning and Monitoring
Each job seeker participates in the development and ongoing review of an assessment-based employment plan.
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VIEW THE STANDARDS
PurposeJob seekers who receive workforce development, support, and financial asset building services achieve increased economic self-sufficiency.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
- Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
- Procedures need strengthening; or
- With few exceptions, procedures are understood by staff and are being used; or
- In a few rare instances, urgent needs were not prioritized; or
- For the most part, established timeframes are met; or
- Culturally responsive assessments are the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
- Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
- Procedures and/or case record documentation need significant strengthening; or
- Procedures are not well-understood or used appropriately; or
- Urgent needs are often not prioritized; or
- Services are frequently not initiated in a timely manner; or
- Applicants are not receiving referrals, as appropriate; or
- Assessment and reassessment timeframes are often missed; or
- Assessment are sometimes not sufficiently individualized;
- Culturally responsive assessments are not the norm, and this is not being addressed in supervision or training; or
- Several client records are missing important information; or
- Client participation is inconsistent; or
- Intake or assessment is done by another organization or referral source and no documentation and/or summary of required information is present in case record.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
- There are no written procedures, or procedures are clearly inadequate or not being used; or
- Documentation is routinely incomplete and/or missing.
|Self-Study Evidence||On-Site Evidence||On-Site Activities|
No On-Site Evidence
Job seekers participate in an assessment that is:
- culturally and linguistically responsive; and
- completed within established timeframes.
Assessments identify the job seeker’s:
- previous formal and informal work experience;
- relevant life experience;
- interests, aptitudes, and employment goals;
- training and educational needs;
- strengths and coping strategies;
- informal support networks; and
- barriers to employment and job retention.
The organization works with the job seeker to develop and regularly review an assessment-based employment plan that includes:
- agreed upon goals, desired outcomes, and timeframes for achieving them;
- services and supports to be provided, and by whom;
- the individual’s signature; and
- revisions to service goals and plans when needed.
The organization works in active partnership with job seekers to:
- assume a service coordination role, as appropriate, when the need has been identified and no other organization has assumed that responsibility;
- ensure that they receive appropriate advocacy support;
- assist with access to the full array of services to which they are eligible; and
- mediate barriers to services within the service delivery system.