2022 Edition

Group Living Services (CA-GLS) 18: Transition from the Service System

Residents, and their families and/or legal guardians, as appropriate, participate in planning for transition to the community and are prepared with positive experiences and skills to make a successful move.
NA The service is a long-term permanent housing setting.




Group Living Services allow individuals who need additional support to regain, maintain, and improve life skills and functioning in a safe, stable, community-based living arrangement.
Examples: For adolescents, the transition from the service system often coincides with their transition to adulthood. Youth can be supported during their transition to adulthood through individualized planning and preparation that promotes emotional well-being, supportive relationships, and skill development.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Transition planning procedures
  • Procedures for assessing independent living skills
  • Independent living skills assessment tool
  • Information provided to residents who are transitioning from the service system
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Residents and their families
  • Review case records


CA-GLS 18.01

The organization works with the resident and their family to develop a plan for living in the community.


CA-GLS 18.02

The organization prepares residents, as appropriate to their individualized transition plan, for a successful transition by providing them with information and support regarding:
  1. transfer or termination of custody for youth, as applicable;
  2. their rights and services to which the person may have access as a result of a disability;
  3. access to specialized services and navigating adult-serving systems;
  4. availability of affordable community based healthcare and counselling;
  5. public assistance, social services, and court systems;
  6. child care services; and
  7. support through community volunteers, peers, or persons who have made a successful transition.


CA-GLS 18.03

The organization works with the resident and their family to assess the independent living skills of residents 14 years and older, at regular intervals, using a standardized assessment instrument that includes the following areas:
  1. educational and vocational development;
  2. interpersonal skills;
  3. financial management;
  4. household management; and
  5. self-care.


The first assessment should be completed as soon as possible after residents’ 14th birthdays to establish a benchmark for measuring progress in identified areas. Systematic assessment normally reoccurs at six or twelve month intervals.
NA Residents are not transitioning to an independent living situation.


CA-GLS 18.04

The organization provides residents transitioning to the community with advance notice of the cessation of any health, financial, or other benefits that may occur at transition or case closing.


CA-GLS 18.05

During the transition process the organization explores a range of housing options with residents and engages them in an evaluation of the risks and benefits of various living situations.
NA Residents are not transitioning to an independent living situation.
Examples: Options may include the full range of living situations from supported living to fully independent living environments.


CA-GLS 18.06

For every person transitioning to independence, the organization ensures that basic resources are in place, including as appropriate, access to:
  1. a safe, stable living arrangement with basic necessities;
  2. a source of income;
  3. affordable health care; and
  4. access to education and career development.
NA Residents are not transitioning to an independent living situation.


CA-GLS 18.07

The organization ensures that residents transition from care with social supports in place, including, as appropriate:
  1. at least one committed, caring adult;
  2. cultural and community supports; and
  3. positive peer support and mentoring, including peer advocates and peer support programs.


CA-GLS 18.08

The organization assists residents in obtaining or compiling documents necessary to function independently, including, as appropriate:
  1. an identification card or a driver’s license, when the ability to drive is a goal;
  2. a social security or social insurance number;
  3. a resume, describing work experience and career development;
  4. medical records and documentation, including a health care card or other health documentation;
  5. an original copy of a birth certificate;
  6. bank account access documents;
  7. religious documents and information;
  8. documentation of immigration or refugee history and status;
  9. death certificates when parents are deceased;
  10. a life book or a compilation of personal history and photographs, as appropriate;
  11. a list of known relatives, with relationships, addresses, telephone numbers, and permissions for contacting involved parties;
  12. previous placement information and health facilities used, when appropriate; and
  13. educational records, such as high school diploma, and a list of schools attended, when appropriate.
NA Residents are not transitioning to an independent living situation.