2022 Edition

Vocational Rehabilitation Services (CA-VOC) 6: Vocational Evaluation Services

The organization provides persons served with a written vocational evaluation that highlights the individual’s skills, aptitudes, preferences, abilities, and special needs.
NA The organization does not provide vocational evaluation services.




Individuals with disabilities who receive vocational rehabilitation services achieve increased community integration, social inclusion, and self-determination through the realization of their vocational goals.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Procedures used to evaluate skills, aptitudes, preferences, abilities, and special needs
  • Copy of evaluation tool(s)
No On-Site Evidence
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Persons served
  • Review case records


CA-VOC 6.01

The organization builds on the vocational assessment, combining it with other relevant information including medical, psychological, social, cultural, educational, and financial data, to develop a real or simulated work experience that:
  1. identifies strengths and areas in need of improvement;
  2. evaluates learning styles; and
  3. provides an opportunity for the individual to explore vocational options.


CA-VOC 6.02

The organization evaluates work-related behaviours by observing the service recipient's ability to work as a member of a team and his or her work habits, such as dependability, punctuality, attention to detail, initiative, and perseverance.